Payment Policy
At Arcade Classic, we accept bank transfer as a payment method for orders placed through our website.
All prices displayed on our website are in euros (€) and include VAT. Shipping is free within our European delivery area for eligible orders.
Payment by Bank Transfer
When you place an order and select bank transfer as your payment method, your order will be placed and the bank account details will be displayed at the end of the order.
You can copy the bank details shown on the order confirmation page and make the payment through your bank.
Please use your order number as the payment reference so that we can identify your payment and match it to your order.
Sending Your Payment Receipt
After making the bank transfer, please email your proof of payment or bank transfer receipt to:
Please include your order number in the email so we can match the payment to your order.
Sending the payment receipt helps us identify your payment more quickly, but your order will only be processed once the payment has been received and confirmed in our bank account.
When Will We Process Your Order?
Orders are processed after the bank transfer has been received and the payment has been confirmed.
Our standard handling time is 1–2 business days after payment has been received and the order has been confirmed.
The time required for a bank transfer to reach our account can vary depending on the customer's bank and the payment system used.
Payment Amount
Please transfer the exact total amount shown in your order confirmation.
The prices displayed on our website are in euros (€) and include VAT.
Eligible orders within our European delivery area have free shipping.
Payment Reference
Please use your Arcade Classic order number as the payment reference when making your bank transfer.
This helps us identify and process your payment correctly.
Bank Transfer Fees
Arcade Classic does not charge an additional payment processing fee for bank transfer payments.
Any fees charged by your own bank for making a transfer are the responsibility of the customer.
Orders Awaiting Payment
An order will remain pending until the required payment has been received and confirmed.
If payment has not been received within the applicable payment period, we may contact you to confirm whether you still wish to proceed with the order.
If payment is not received within a reasonable period, we may cancel the order and return the product to available inventory.
Payment Confirmation
Once your payment has been received and confirmed, we will begin processing your order.
You will receive order-related communication by email.
Where applicable, you will receive shipping and tracking information once your order has been dispatched.
Refunds
If a refund is due, it will be processed in accordance with our Return & Refund Policy and applicable law.
For orders originally paid by bank transfer, we may request the bank account details required to process the refund.
Refund processing times may vary depending on the banks involved.
Payment Security
Bank transfers are made directly through your bank.
Arcade Classic will never ask you for your online banking password, PIN, security code or other banking login credentials.
Please do not send your online banking login details to us.
Questions About Payment
If you have questions about payment, your order or a bank transfer, please contact us:
Arcade Classic
Waldstraße 21
86517 Wehringen
Germany
Email: sales@arcadeclassic.eu
Phone: +49 1521 3778745
